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Education Session [clear filter]
Thursday, August 20


SESSION 102 - Archives and Storytelling
Storytelling is an increasingly popular marketing trend that helps to build both commercial and nonprofit brands, encouraged by the growth of social media and the need to stand out from the crowd.  Archives and archivists are key to telling the story of an organization, brand, or their own archival repositories.  In this lightning talk session, representatives of for-profit and not-for-profit organizations discuss their experiences leading, supporting, or influencing storytelling efforts. 


Melanie Bazil

Head of Collections Access, The Henry Ford
Melanie Bazil is the Head of Collections Access at The Henry Ford in Dearborn, Michigan. Her interest is in the use of museum archives and collections as an educational resource and in community outreach. She is also an independent scholar of American ceramics, architectural history... Read More →
avatar for Bill Jackson

Bill Jackson

Manager - Archives and Heritage Services, Harley-Davidson
Bill Jackson received his MLIS degree from UW-Milwaukee in 1995. After graduating, Bill spent two years as archivist with Circus World Museum. Bill has been with Harley-Davidson Motor Company since 1998. His present title is Manager of Archives and Heritage Services.

Shane Meeker

Company Historian, Procter & Gamble Company

Ted Ryan

Director, Heritage Communications, The Coca-Cola Company
avatar for Amy Stevenson

Amy Stevenson

Archives Manager, Microsoft
Manages the Microsoft Archives, overseeing collection development and management, historical research for all areas of the company and providing heritage consultation for external and internal storytelling in traditional and new media formats.
avatar for Winnie Titchener

Winnie Titchener

Associate Archivist & Oral History Coordinator, The Biltmore Company

Thursday August 20, 2015 11:00am - 12:00pm
Room 26AB Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114


SESSION 203 - Marriage, Separation, Divorce: Managing Collections During Organizational Change
Archivists in institutions in the U.S. and Canada share best practices in managing complex entity relationships and collections governance during significant organizational changes.  Models to be discussed include growing or combining archives (due to mergers, acquisitions, or transfers between bodies) and splitting archives due to entity separations.  Case studies include an international corporate acquisition, an independent arts institution merging with a museum, and an archives shared with a divested entity. 

Grimwood: When the Parent Moves In: Managing Two Different but Connected Collections
Lill: When the Establishment Absorbs the Upstart: The Merger of the Museum of Modern Art and P.S.1 Contemporary Art Center
Murphy: Here We Grow Again: Integration After an International Acquisition
Topp: After the Divorce: Making Joint Custody Work
Watson: Dividing a Corporate Archives: Managing Through the Split

avatar for Scott Grimwood

Scott Grimwood

System Manager - Archives, SSM Health Archives
avatar for Jonathan Lill

Jonathan Lill

Leon Levy Foundation Project Manager, The Museum of Modern Art
Jonathan Lill is the Leon Levy Project Manager in the MoMA Archives where he currently leads their Exhibition Files Project to open all of MoMA's historical curatorial records to the public. He received his MLS from Simmons College, Boston.

Donna Murphy

Manager, Corporate Archives, Manulife / John Hancock
avatar for Sue Topp

Sue Topp

Manager, Heritage Communications & Archives, Motorola Solutions, Inc.

Susan Ginter Watson

Manager, Archives & Information Resources, Kraft Foods Group, Inc.

Thursday August 20, 2015 1:45pm - 2:45pm
Room 25AB Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114


SESSION 204 - Measure Up: Assessment Tools and Techniques from the Field
How are your archival systems evaluated? What benchmarks or metrics are needed to justify investments in the people, process, and technologies we need to manage collections? This lightning session features "tools and rules" from seasoned practitioners to help you evaluate, assess, and audit the health of archives and records management programs and projects. Tools include holdings measurements, financial impacts, digital preservation maturity models, assessing change, compliance models, and more. 

Adkins: Leveraging Maturity Models to Assess Programs
Ashley: How to Assess Your Archives Using Digital Preservation Capability Metrics
Barragan: Enterprise Information Governance
Carmicheal: Tourism Dollars: Evaluating Your Archives' Impact
Eaton: Using Assessment in Change Management
Mumma: Baseline Audit from a System Perspective Using MIT's Drupal TRAC Tool
Rawdon: Joint Task Force on the Development of Standardized Holdings Counts and Measures

avatar for Elizabeth Adkins

Elizabeth Adkins

Director of Information Governance, Grant Thornton LLP
Elizabeth W. Adkins is director of Information Governance at Grant Thornton. She is a highly respected thought leader and experienced subject matter expert in information governance, including records management, data privacy, e-discovery, and data classification, with a proven track... Read More →

Lori Ashley

Principal Consultant, Tournesol Consulting
Independent records management and digital preservation consultant with a passion for developing cross-functional approaches to jumpstart and sustain collaboration among stakeholders who share accountability for effective and efficient life cycle controls over valued records and information... Read More →

Salvador Barragan

Section Chief, Archives and Records Section, International Monetary Fund
avatar for David Carmicheal

David Carmicheal

State Archivist, Pennsylvania Historical and Museum Commission
avatar for Fynnette Eaton

Fynnette Eaton

Eaton Consulting
avatar for Courtney C. Mumma

Courtney C. Mumma

Archivematica and AtoM Community Development Consultant, Artefactual Systems, Inc.
Courtney works with US and international clients and community members, development partners and open-source project groups to promote the use and ongoing development of Artefactual Systems' products, Archivematica and AtoM. She is an active conference presenter and liaison with the... Read More →
avatar for Katy Rawdon

Katy Rawdon

Coordinator of Technical Services, Temple University, Special Collections Research Center
Katy is the Coordinator of Technical Services in the Special Collections Research Center, Temple University Libraries. She has worked previously at the Barnes Foundation, the Philadelphia Museum of Art, the American College of Physicians, and the Beinecke Library at Yale University... Read More →
avatar for Cheryl Stadel-Bevans

Cheryl Stadel-Bevans

Records Management Specialist, HUD-OIG
I am the Treasurer for SAA. I am also the Records Management and FOIA Officer for the Office of Inspector General (OIG) at the U.S. Department of Housing and Urban Development (HUD). I have a background as an electronic records archivist, and I worked for the U.S. National Archives... Read More →

Thursday August 20, 2015 1:45pm - 2:45pm
Room 26C Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114


SESSION 205 - Documenting the Fight for Equality: Class, Race, Gender, and Economic Justice Struggles Through the Lens of Labor Collections
Labor archives are more than collections of trade union records. They also contain the stories of campaigns articulating equality in employment as a human right, charting the intersections between labor rights and civil, women’s, and LGBTQ rights struggles. This panel explores how a broader definition of "labor archives" encompassing social justice influences our work. Case examples examine how employing "labor" as a concept that traverses a broad range of social movements creates relationships with new audiences of stakeholders.​

avatar for Conor Michael Casey

Conor Michael Casey

Labor Archivist, Labor Archives of Washington

Kate Donovan

Public Services and Instruction Librarian, New York University
Kate Donovan is the Public Services and Instruction Librarian at the Tamiment Library and Robert F. Wagner Labor Archives at New York University. Prior to working at NYU, Kate served as the University Archivist and Coordinator of Records Management in the Manuscript, Archives, and... Read More →
avatar for Elizabeth Dunham

Elizabeth Dunham

Assistant Archivist for Collections and Records Management, Arizona State University
Elizabeth Dunham is the Assistant Archivist for Collections and Records Management at Arizona State University, where she directs accessioning, processing, and description operations, encodes new and legacy finding aids using EAD, and provides reference services. She recently oversaw... Read More →
avatar for Jen Eidson

Jen Eidson

Archivist, University of Maryland
avatar for Catherine Powell

Catherine Powell

Director, Labor Archives and Research Center, San Francisco State University
Powell is the Director of the Labor Archives and Research Center at SFSU. Prior to working at the Labor Archives, Powell was a program officer at the CS Fund, overseeing civil liberties and global justice grant portfolios.

Jim Quigel

Head, Historical Collections and Labor Archives, The Pennsylvania State University
avatar for Patrizia Sione

Patrizia Sione

Research Archivist, Kheel Center, Cornell University
I'm a reference, instruction, and outreach archivist who's passionate about engaging students in an inquiry-based, participative approach to primary source analysis that fosters the development of critical thinking skills. I love to discuss winning strategies to make this happen in... Read More →

Thursday August 20, 2015 1:45pm - 2:45pm
Room 25C Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114
Friday, August 21


SESSION 408 - No More Silence in the Library: Documenting Fandom and Fan Culture in Archives and Special Collections
Unique challenges and opportunities in acquisitions, processing, reference, and outreach may be encountered when working with collections of fan culture. This session addresses both the benefits and challenges of documenting popular culture fandom in the archives. Archivists actively engaged in documenting fan culture in science fiction, fantasy, music, comics, and other arenas describe how to build, develop, and promote archival collections created by or associated with fan communities.

avatar for Lauren Algee

Lauren Algee

Senior Innovation Specialist, Library of Congress
Lauren is outgoing Chair of the SAA Public Libraries Archives and Special Collections Section. As a member of the Library of Congress Labs team she is a Community Manager for By the People, a crowdsourcing project which invites the public to explore and make LC digital collections... Read More →
avatar for Peter Balestrieri

Peter Balestrieri

Curator, Science Fiction and Popular Culture Collections, University of Iowa Special Collections
Please talk with me about: Science Fiction, Fantasy, Horror, TV, Radio, Theatre Arts, Cinema, Fandom Studies, fanzines, fan art, fan fiction, cosplay, social media, ephemera, Romantic poetry and fiction, Frankenstein, digitization, de-acidification, and popular culture in general... Read More →

Jeremy Brett

Curator of the Science Fiction & Fantasy Research Collection, Texas A&M University
Jeremy Brett is an Associate Professor and the Processing Archivist, as well as Curator of the Science Fiction & Fantasy Research Collection, at Cushing Memorial Library & Archives, Texas A&M University.
avatar for Heather Fox

Heather Fox

Archivist for Manuscript Collections/Director, Oral History Center, University of Louisville
Heather Fox serves as Archivist for Manuscript Collections and Co-director of the Oral History Center in the Archives and Special Collection Library at the University of Louisville. She is one of three faculty members spearheading the Louisville Underground Music Archive Project... Read More →
avatar for Jennifer Hecker

Jennifer Hecker

Jennifer Hecker Consulting
Jennifer is an archivist, librarian, and independent consultant. She's been preserving personal, literary, corporate, & organizational histories for 19 years, is the founding director of Town Talk Library, and a co-founder of the Austin Archives Bazaar.
avatar for Erin Lawrimore

Erin Lawrimore

University Archivist, University of North Carolina at Greensboro
University Archivist, but probably best known for my corgis Franny and Jasper. I'm most interested in outreach/public awareness, oral history, and instruction.
avatar for Mary Richardson

Mary Richardson

Adult Services Librarian, Cragin Memorial Library
Until recently, I worked as a Project Archivist at Yale Divinity Library. Currently, I'm the Adult Services Librarian at Cragin Memorial Library where I do a little bit of everything including local history. My research interests include feminism in pop culture, punk rock, and being... Read More →
avatar for Heather Stecklein

Heather Stecklein

UW-Stout Archives and Area Research Center
Heather J. Stecklein is the Director of the UW-Stout Archives and Area Research Center in Menomonie, Wisconsin. Her most recent campus initiatives have focused heavily on preservation of born digital collections and expanding the university's primary source instruction program... Read More →

Friday August 21, 2015 11:30am - 12:30pm
Room 23 Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114


SESSION 501 - What's in the Box? Caring for Unusual Materials in Collections
Speakers in this fast-paced session describe their experiences dealing with unusual materials found in collections, including nitrate negatives, medications, live radium, and human remains. Although some of these materials were intentionally collected by the panelists’ institutions, many were found unexpectedly while sorting through boxes. Presenters discuss various aspects of caring for these materials, including preservation, disaster planning, and safety, legal, and ethical considerations.


Maija Anderson

Head, Historical Collections & Archives, Oregon Health and Science University
avatar for Maurita Baldock

Maurita Baldock

Assistant Librarian, University of Arizona, Libraries Special Collections
avatar for Eric Boyle

Eric Boyle

Chief Archivist, National Museum of Health and Medicine
avatar for Zach Brodt

Zach Brodt

University Archivist, University of Pittsburgh
avatar for Andrew Harrison

Andrew Harrison

Cultural Properties Archivist & Reference Coordinator, John Hopkins Medical Institutions
I am originally from Madison, Indiana and graduated from Ball State University in 1991 with a Bachelors in History and a minor in Anthropology. After working at the Indiana Historical Society during my junior and senior years in college, I became interested in the Archives profession... Read More →
avatar for Polina Ilieva

Polina Ilieva

Head of Archives & Special Collections, UCSF Archives & Special Collections
As Head of the UCSF Archives & Special Collections, Polina is responsible for all aspects of planning, collections management, donor relations, and a variety of other programs including digitization and web archiving. She serves as a PI for two grant funded projects that will expand... Read More →
avatar for Todd Kosmerick

Todd Kosmerick

University Archivist, North Carolina State University Libraries
avatar for Dawne Lucas

Dawne Lucas

Special Collections Librarian, University of North Carolina, Chapel Hill
Dawne Lucas is the Special Collections Librarian at UNC-Chapel Hill's Health Sciences Library. She is currently the senior co-chair of the Science, Technology & Health Care Roundtable and the chair of the Donald Peterson Travel Award Subcommittee. She was the Head of Technical Services... Read More →
avatar for Jennifer Nieves

Jennifer Nieves

Archivist/Museum Registrar, Dittrick Medical History Center, Case Western Reserve University
Jennifer joined the Dittrick Museum as Registrar and Assistant Archivist in 1989 and participated in the Ohio Medical Artifact Cataloging Project, an effort to catalog medical artifacts in the MaRC format and add them to the OCLC database. In 1998, Jennifer was appointed Archivist... Read More →

Christopher Ryland

Associate Director for Special Collections, Eskind Biomedical Library, Vanderbilt University
avatar for Judith Ann Wiener

Judith Ann Wiener

Associate Professor and Assistant Director, The Ohio State University Health Sciences Library
Judith Wiener is an associate professor and an assistant director at The Ohio State University Health Sciences Library. She is the head curator of the organization's Medical Heritage Center. She has a BA in History, a MA in History with a concentration in public history, and a MLIS... Read More →

Friday August 21, 2015 3:15pm - 4:15pm
Grand Ballroom A Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114


SESSION 503 - Out of the Underground: Documenting Your Local Music Community
Documenting local music scenes brings unique challenges for archivists. Take the opportunity to learn from the real-world experiences of our lightning talk speakers, representing local music documentation efforts from around the nation.  Discussion covers such issues as crossing the divides between institutions and communities, engaging with local musicians and music businesses, documentation strategies, donor relations, building sustainable programs, conducting oral histories, partnering with other organizations, and providing access to musical and music-related materials. 

avatar for Michele Casto

Michele Casto

Special Collection Librarian, Special Collections
As a librarian in Washingtoniana, DC Public Library's local history department, Michele Casto manages photo reference, teaches house history workshops and plans the ongoing Know Your Neighborhood program series. Most recently she co-founded the DC Punk Archive at DCPL.
avatar for Lucinda Cockrell

Lucinda Cockrell

Assistant Director/Archivist, Retired, Center for Popular Music
Lucinda Poole Cockrell (CA) is retired Assistant Director/Archivist at the Center for Popular Music at Middle Tennessee State University (2001-2015). Prior to becoming an archivist she worked 20 years in the museum and public history field as a director, curator, or consultant in... Read More →
avatar for Rory Grennan

Rory Grennan

Manuscript and Instruction Archivist, Florida State University
As an archivist I am most excited by innovation and excellence in outreach, reference services, and documentation strategies. My personal interests include rock and roll, graphic novels, and playing bass guitar. Recently, these have all crept into my professional life, and that's... Read More →

Andrew Hansbrough

Library Information Specialist II, University of Missouri Kansas City

Gino Pasi

Archivist/Collections Manager, Wright State University
avatar for Elizabeth E. Reilly

Elizabeth E. Reilly

Curator, Photographic Archives, University of Louisville
Elizabeth E. Reilly is curator of the Photographic Archives at the University of Louisville. She holds a BA in Photography from the University of California, Santa Cruz and an MA in Photographic Preservation and Collections Management from Ryerson University.
avatar for Scott W. Schwartz

Scott W. Schwartz

Director and Archivist for Music and Fine Arts, University of Illinois at Urbana-Champaign
Scott W Schwartz is the Director and Archivist for Music and Fine Arts for the Sousa Archives and Center for American Music at the University of Illinois at Urbana-Champaign.
avatar for Jennie Thomas

Jennie Thomas

Director of Archives, Rock & Roll Hall of Fame
Director of Archives at the Rock & Roll Hall of Fame's Library & Archives since 2009. From 2000-2009, Marilyn Crandell Schleg Archivist and Special Collections Librarian / United Methodist Church West Michigan Conference Archivist at Albion College (Michigan). A member of SAA since... Read More →

Friday August 21, 2015 3:15pm - 4:15pm
Room 25AB Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114


SESSION 505 - Regional Advocacy, National Impact
Recent advocacy campaigns to maintain the independence of New York City’s Department of Records and to prevent the closure of the Georgia Archives have proven that some of our nation’s most significant archives-related advocacy is led at the regional level. This session brings together representatives from multi-state, state, and local regional archival organizations to discuss how regionals have successfully implemented advocacy strategies, as well as ideas for inspiring advocacy activity. 


Janet Bunde

Assistant University Archivist, New York University
Janet M. Bunde currently serves as the assistant university archivist and archivist of the John Brademas Congressional Papers at New York University (NYU). She received her MA in history with a certificate in archival administration from NYU in 2007. Her areas of professional interest... Read More →

Rachel Chatalbash

Senior Archivist, Yale Center for British Art
avatar for Tessa Cierny

Tessa Cierny

Delta Air Lines, Contracts Team Lead, The Cadence Group, Inc.
avatar for Amanda Focke

Amanda Focke

Archivist Spec Collection Librarian, Rice University
In my most recent career at Rice University for the past 12 years, I have become increasingly responsible for planning for long-term preservation and access for born digital archives and our digitized objects. Rice's institutional repository runs dSpace software. We feature manus... Read More →
avatar for Sarah Quigley

Sarah Quigley

Interim Head of Manuscript Processing, Stuart A. Rose Manuscript, Archives, and Rare Book Library, Emory University
Sarah Quigley, CA, is a Manuscript Archivist and Interim Head of Manuscript Processing at Emory University's Rose Library, Chair of SAA's Committee on Public Policy, and an instructor for SAA's Arrangement and Description: Fundamentals workshop.

Paul Scott

Records Management Officer, Harris County Texas
I was a field archivist for the Texas State Library and Archives Commission from 1973 to 1988 and was stationed at the Texas A&M University Archives. since then have been the records management officer for Harris County, TX. I have an MA in history with an emphasis on archival administration... Read More →
avatar for Julia Stringfellow

Julia Stringfellow

Archivist, Boise State University

Friday August 21, 2015 3:15pm - 4:15pm
Room 25C Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114
Saturday, August 22


SESSION 610 - The 'Great Society' and the Archives: Fifty Years of Archival Activism
This panel discusses and assesses the last fifty years of American archival work, with a focus on the development of archival activism, broadly defined, and its future implications for archival theory and practice. Occasioned by the 50th anniversary of President Lyndon Johnson’s “Great Society” efforts, this panel examines the lasting effects on archival practice of the resulting legislative actions and developments that aimed to increase equality, diversity, and opportunity in American society.



avatar for Kim Anderson

Kim Anderson

Digital Initiatives Archivist, Iowa State University

Fran Blouin

Professor of History, University of Michigan
Francis X. Blouin Jr. is director of the Bentley Historical Library and professor in the history department and School of Information at the University of Michigan. From 1984 to 2004 he led an effort to do a complete inventory of the archives of the Vatican. He has served on the board... Read More →

Michelle Caswell

Assistant Professor of Archival Studies--UCLA, University of California, Los Angeles
avatar for Rand Jimerson

Rand Jimerson

Director, Archives Program, Western Washington University
Randall C. Jimerson is professor of History and director of the graduate studies program in Archives and Records Management at Western Washington University. He is a Fellow and past president of the Society of American Archivists. He has written extensively on archives and history... Read More →
avatar for Jesse Johnston

Jesse Johnston

Senior Specialist, Digital Collections Management, Library of Congress
Jesse Johnston is a Program Officer at the National Endowment for the Humanities (NEH) Division of Preservation and Access. Before working at NEH, he was an Archives Specialist in the Ralph Rinzler Folklife Archives and Collections at the Smithsonian Center for Folklife and Cultural... Read More →

Saturday August 22, 2015 8:30am - 9:45am
Room 24 Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114


SESSION 701 - But Where Is It? Access Tools for Born-Digital Records
This session presents a diversity of perspectives from archivists who are providing users with access to born-digital records. Panelists represent academic institutions, museums, and government agencies.


Julia Corrin

University Archivist, Carnegie Mellon University
Julia Corrin is the university archivist at Carnegie Mellon University. She received her MSI from the University of Michigan in 2012. She formerly held the position of Political Collections Archivist at Arkansas State University.
avatar for Adriane Hanson

Adriane Hanson

Digital Curation and Processing Archivist, Russell Library
avatar for Tammi Kim

Tammi Kim

Special Collections Technical Services Librarian, University of Nevada, Las Vegas
Accessioning archivist at UNLV Libraries Special Collections. I also manage our web archiving program.
avatar for John LeGloahec

John LeGloahec

National Archives, JAL Tours
avatar for Rossy Mendez

Rossy Mendez

Public Services Project Archivist, Princeton University
I am passionate about access. I am really interested in community initiatives particularly in university repositories. My hobbies outside of archives include travel, photography and blogging.
avatar for Audra Eagle Yun

Audra Eagle Yun

Head of Special Collections & Archives and University Archivist, University of California, Irvine
Audra Eagle Yun is Head of Special Collections & Archives at the University of California, Irvine, where she provides leadership and vision for a team of nine librarians and staff with emphases in University Archives, the Critical Theory Archive, the Southeast Asian Archive, and unique... Read More →

Saturday August 22, 2015 10:00am - 11:00am
Room 26AB Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114


SESSION 704 - A Different Type of Animal? Advocating for Natural Science Archives
Primary resources often reveal information related to collections in museums, but lack of expertise and archival staff often relegate the archives to a second tier. This session, organized by the newly formed Natural Science Archives Association, includes archivists and a museum collection manager who discuss how archives are as essential for the study of natural science as the specimen collections themselves. This broad discussion emphasizes surveying, cataloging, digitizing, and transcribing field books and illustrating how, using data standards for records (EAD) and for their associated entities (e.g., the names of the persons and expeditions, EAC-CPF), it is possible to link publications, specimens, and archives within and across libraries, archives, and museums as a model for archives across all subject areas. 


Julia Blase

Field Book Project Manager, Smithsonian Institution
avatar for Christina V. Fidler

Christina V. Fidler

Museum Archivist, Museum of Vertebrate Zoology, University of California, Berkeley
Christina is the archivist for the Museum of Vertebrate Zoology’s (MVZ) CLIR grant, The Hidden Collections Project. She manages the cataloging, processing, preservation, and organization of the museum’s archival collections. Her interests are in linking archival resources and... Read More →
avatar for Nicole Kearney

Nicole Kearney

Manager, Biodiversity Heritage Library (BHL) Australia, Museums Victoria
Zoologist and science communicator working to make Australia's biodiversity heritage literature openly accessible and discoverable for everyone. @nicolekearney
avatar for Barbara Mathe

Barbara Mathe

Museum Archivist, American Museum of Natural History

Rebecca Morgan

Special Collections Archivist, American Museum of Natural History
Rebecca Morgan is the Special Collections Archivist in the American Museum of Natural History. Her responsibilities include managing an ongoing efforts to identify, describe and advise on the stewardship of archival collections across the museum.
avatar for Tim White

Tim White

Director of Collections, Yale Peabody Museum of Natural History

Saturday August 22, 2015 10:00am - 11:00am
Room 25C Cleveland Convention Center, 300 Lakeside Avenue, Cleveland, OH 44114